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Privacy Policy

Terms & Condition/Privacy Policy

The Academy for Continued Healthcare Learning (ACHL)

230 W Monroe Street, Suite 2300
Chicago, Illinois 60606
Phone: 773-714-0705
Fax: 773-714-0707

The following information is intended for use only by health care professionals in the United States. Countries outside the United States may have regulatory, legal requirements, or medical practices that are different than those in the United States and may require different or additional information. Therefore, this information may not be appropriate for use outside the United States.


The following information is intended for use only by health care professionals in the United States. Countries outside the United States may have regulatory, legal requirements, or medical practices that are different than those in the United States and may require different or additional information. Therefore, this information may not be appropriate for use outside the United States.

Although we strive to provide on this web site the latest developments relating to our services and other information about ACHL, we do not warrant the accuracy, effectiveness, and suitability of any information contained in this web site. Each person assumes full responsibility and all risks arising from use of this Internet site. The information is presented "AS IS" and may include technical inaccuracies or typographical errors. ACHL reserve the right to make additions, deletions, or modifications to the Information at any time without any prior notification.

ACHL make no representations or warranties of any kind or nature with respect to the information found on this site. ACHL hereby disclaim all representations and warranties, whether express or implied, created by law, contract or otherwise, including, without limitation, any warranties of merchantability, fitness for a particular purpose, title or non-infringement. In no event shall ACHL and/or access medical group be liable for any damages of any kind or nature, including, without limitation, direct, indirect, special (including loss of profit) consequential or incidental damages arising from or in connection with the existence or use of this internet site and/or the information, regardless of whether ACHL has been advised as to the possibility of such damages.

If any ACHL web site requires or requests that information be provided, and that such information contains personal identifying information (eg, name, address, phone number), ACHL shall obtain, use, and maintain it in a manner consistent with our Privacy and Security Policy.

Except as expressly stated and agreed upon in advance by ACHL, no director, employee, agent, or representative of ACHL, its subsidiaries, and affiliates are engaged in rendering medical advice, diagnosis, treatment, or other medical services that in any way create a physician-patient relationship through this web site.

ACHL is not responsible, and provide no warranty whatsoever, for the accuracy, effectiveness, timeliness, and suitability of any information or content obtained from third parties, including any hyperlinks to or from third-party sites.


Copyright ® 2006-2019 The Academy for Continued Healthcare Learning. All rights reserved.

No use of any ACHL trademarks, trade names, trade dress, and products in this Internet site may be made without the prior written authorization of ACHL, except to identify the product or services of the company. Except as permitted above, no license or right, express or implied, is granted to any person under any patent, trademark, or other proprietary right of ACHL.


ACHL is committed to safeguarding your privacy online. We understand the importance of privacy of visitors to our web site. By accessing and using our web site, you agree to be bound by this Privacy and Security Policy.

Your Information. We collect your name, mailing address, email address, phone number, fax number, username (email), password and demographic information as well as other information you directly give us on our site. In addition, we may also collect personal information from you when you correspond with use (for example, when you send us e-mail communications or letters, or by telephone). Certain personal data you share with us is mandatory in order for you to use our service. We use this information to offer you the opportunity to receive information. Personal identifying information is used only for our legitimate interests. We agree to maintain the confidentiality of this information in accordance with applicable US, state, and federal laws, and the local laws of your country.

Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our site, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our site.

We also collect information about learner performance and patterns of learning. We track information indicating things such as which sections of our application were visited, the order in which they were visited, when they were visited, how long they spent, when and where did they drop off.

In accordance with the disclosure requirements of the European Union’s General Data Protection Regulation, we do not use any data we collect from you to make automated decisions that impact your individual rights.

Cookies. A cookie is a small data file placed on the hard drive of your computer when you visit a website. A “session cookie” expires when you end your session (i.e. close your browser). A “persistent cookie” stores information on your hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. A “web beacon” is a small encrypted string of code that represents a unique identifier, user preferences and profile information.

Types of Cookies

There are two broad categories of cookies: First Party Cookies, served directly by Academy for Continued Healthcare Learning, LLC. to your computer or mobile device. They are used only by Academy for Continued Healthcare Learning, LLC. to recognize your computer or mobile device when it revisits our site.

Third party cookies, which are served by a service provider on our site and can be used by the service provider to recognize your computer or mobile device when it visits other sites. Third party cookies are most commonly used for platform analytics or advertising purposes. Academy for Continued Healthcare Learning, LLC doesn’t allow third party cookies to setup on your computer at this time.

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are ‘session cookies’, meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are ‘permanent cookies,’ meaning that they survive after your browser is closed. They can be used by the site to recognize our computer or mobile device when you open your browser and browse the Internet again.

How to control or delete cookies. Most web browsers have a “help” menu where you can review how to prevent your browser from accepting new cookies, how to have your browser alert you when you receive a new cookie or how to fully disable cookies on your browser. You can learn more about cookies at sites like If you use your browser settings to block all cookies, you may not be able to access all or parts of our site.

IP Addresses. We may collect information about your computer or mobile device, including where available your IP address, operating system, log in times and browser type. We use this information to better understand how visitors use our site and for internal reporting purposes. We do not share this information with third party service providers.

Use of Personal Data. We use your personal data for the following purposes:

  • to operate, maintain, monitor and improve our sites, products and services;
  • to respond to comments and questions and provide customer service;
  • to send information including confirmations, payment receipts, technical notices, updates, security alerts and support and administrative messages;
  • to communicate about updates to course offerings, upcoming events, and other news about products and services offered by us and our selected partners;
  • to link or combine user information with other personal data;
  • to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and
  • to provide and deliver products and services at customers request;
  • to track individual attendance, progress and completion of an online educational courses/activities, and to analyze statistics on learner’s performance and how they learn.
  • to archive such information and/or use it for future communications with you.

Sharing of Personal Data. We do not rent, sell or share personal information about you with other people or non-affiliated companies outside The Academy for Continued Healthcare Learning, LLC. except under the following circumstances:

  • With your consent. For example, you may let us share personal data with others for their own marketing uses. Those uses will be subject to their privacy policies.
  • When we do a business deal, or negotiate a business deal, involving the sale or transfer of all or substantially all of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • For legal, protection, and safety purposes;
    • to comply with laws or any regulatory obligation;
    • to respond to lawful requests and legal processes;
    • to protect the rights and property of The Academy for Continued Healthcare Learning, LLC, our agents, customers and others. This includes enforcing our agreements, policies and Terms of Use.
    • in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.

How to Edit, Delete or Access Your Personal Data. You have the right to ask for a copy of any personal information that we hold about you in our records, to correct any inaccuracies and to update any out of date information. You can also ask us not to send you direct marketing communications (however please note that we may continue to send you service related (i.e. non-marketing) communications, such as email updates). If you wish to exercise any of these rights, or wish to object to our use of your personal information, please contact us.

International Transfer of Personal Data. Your personal data may be collected, processed and/or otherwise transferred outside the European Economic Area and may be processed not only in the country in which it was collected but also in other countries, including the US, where data protection and privacy laws and regulations may not offer the same level of protection as in other parts of the world. By providing your personal data to us, you consent to such transfer, collection and/or processing in the US of your personal data, which includes the use of cookies as described in this Policy, which includes the use of cookies as described in this Policy.

Disclosure. By giving ACHL your personal identifying information, you grant ACHL and all affiliates and subsidiaries the right to use this information for reasonable business purposes and in a manner consistent with the policies of ACHL and applicable US, state and federal laws, and the local laws of your country. We will not sell, rent, or disclose your personal identifying information to any third party, except as described in this section. We may contract with reputable vendors to assist us in processing information or delivering the educational materials ordered. These vendors are restricted from using or selling the information for any purpose other than helping us to provide these services. Finally, if disclosure of any information is required by law or by an appropriate government authority, we will comply accordingly.

Children. We understand the need to protect children's privacy online (we define "children" as minors younger than 13). We do not knowingly collect or use any personal information from children. We do not knowingly allow children to register with us, order our products, communicate with us, or to use any of our online services.

Patient. Some of the health data we collect are protected by HIPAA. We collect and use your identifiable data to develop new and improve upon existing education for patients and caregivers. We DO NOT sell or share your identifiable data. Data is stored in a secure electronic platform accessible only to ACHL employees.


  • does NOT request access to other device data or applications, such as your phone's camera, photos, or contacts
  • does NOT allow you to share the collected data with your social media accounts
  • does allow you to delete the data we have about you. Should you delete your account, your data is deleted immediately.

Changes to this privacy policy will be reflected here directly. ACHL complies with all applicable laws regarding breaches. Describe how the company will protect consumers’ data in the case of a breach and provide link to section in privacy policy.

Retention Period. For our record keeping purposes, we will retain your personal data for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.

Your Use. By using this web site, you agree not to disrupt or intercept our electronic information posted on this web site or on any of our servers. You also agree not to attempt to circumvent any security features of our web site, and to abide by all applicable, local, state, federal, and international laws. Changes to This Policy. From time to time we may change this Policy. If you do not agree to these changes, please do not continue to use our site. If material changes are made to this Policy, we will notify by placing a prominent notice on the site.

Security. ACHL is committed to providing reasonable measures to protect your personal identifying information from any unauthorized access or disclosure. We want you to feel confident about using our site, and we are committed to protecting the personal information we collect. We limit access to personal information about you to employees who reasonably need access to it, to provide products or services to you or in order to do their jobs. We have appropriate technical and organizational physical, electronic, and procedural safeguards to protect the personal information that you provide to us against unauthorized or unlawful processing and against accidental loss, damage or destruction.

When you place an order on line through our web site, or transmit any personal identifying information through any of our secured server pages, your personal information and any information pertaining to the form of payment information are encrypted using "Secure Sockets Layer" (SSL) or Secure Electronic Transaction ("SET") encryption technology before being sent over the Internet. This technology is the industry standard and among the best software currently available for secure electronic commerce communications. In addition, personal identifying information is stored and maintained on secure servers. As such, unauthorized third parties should not be able to access or intercept personal identifying information during or after transmission (SSL). However, while ACHL has safeguards in place to prevent unauthorized access or interception (SSL), there is no absolute guarantee of security. In the unlikely event of an interception or unauthorized access (SSL) despite our efforts, ACHL shall not be responsible for such interception or unauthorized access (SSL), or any direct, indirect, special, incidental, or consequential damages (including lost profits) suffered by a user, even if ACHL has previously been advised of the possibility of such damages. ACHL does not warrant, either expressly or impliedly, that the information provided by any user shall be free from interception or unauthorized access, and does not provide any implied warranties of merchantability and fitness for a particular purpose. Each user is responsible for maintaining the confidentiality of his or her own password.